About me,

Hi, it's Suzanne here. I’m a Social Media & Digital Marketing Specialist with experience across digital marketing, e-commerce, website management, SEO, paid advertising, and customer engagement. Over the years, I’ve worked across both retail and community-led organisations, helping businesses improve visibility, grow online sales, streamline systems, and build stronger customer relationships.

My background combines hands-on business experience with formal study in communications, IT, and digital business. I’ve worked across websites, social media, email marketing, Google Ads, Meta campaigns, Shopify, WordPress, Wix, and OpenCart, managing everything from day-to-day content and campaign execution through to website optimisation, automation, reporting, and digital strategy.

I enjoy practical, results-driven marketing that improves both customer experience and business performance. My work has included increasing website traffic through SEO and website optimisation, improving conversion rates and reducing cart abandonment in e-commerce stores, managing paid advertising campaigns, and developing integrated social and email marketing strategies to improve engagement and retention.

Alongside commercial marketing experience, I’ve also worked with small businesses and community organisations on digital transformation projects, including website builds, digital registration systems, automated workflows, and event marketing support. I enjoy finding ways to simplify processes, improve efficiency, and create digital systems that are easier for both businesses and customers to use.